1. Introduction
BinaryCodz Holiday Rental Marketplace ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform, including our native iOS and Android apps, web dashboard, and related services (collectively, the "Services").
By using the Services, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Services.
2. Information We Collect
We collect the following types of information:
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Personal Information: When you register an account (via email or Facebook login), we collect your name, email address, phone number, and, for hosts, payment account details.
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Booking and Listing Information: Details about bookings (e.g., dates, property details), property listings (e.g., photos, descriptions), and in-app chat communications.
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Usage Data: Information about how you interact with the Services, such as search queries, pages visited, and app usage patterns.
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Device and Technical Information: IP address, browser type, device type, operating system, and geolocation data (if enabled).
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Ratings and Reviews: Feedback and ratings you provide about properties or hosts.
3. How We Use Your Information
We use your information to:
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Facilitate bookings, payments, and communication between guests and hosts.
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Provide and improve the Services, including personalized search results and recommendations.
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Send notifications (push, email, SMS) about bookings, promotions, or updates, as configured in your profile.
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Analyze usage trends to enhance platform functionality and performance.
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Comply with legal obligations and prevent fraud or misuse.
4. How We Share Your Information
We may share your information as follows:
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With Hosts or Guests: Guests’ booking details are shared with hosts, and hosts’ property and profile details are shared with guests.
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Service Providers: With third-party vendors (e.g., payment processors, analytics providers) who assist in operating the Services, under strict confidentiality agreements.
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Legal Compliance: To comply with laws, regulations, or legal requests (e.g., court orders).
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Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to you.
We do not sell your personal information to third parties for marketing purposes.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings.
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Essential Cookies: Necessary for the Services to function (e.g., session management).
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Analytics Cookies: Track usage patterns to improve the Platform.
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Marketing Cookies: Used for targeted promotions, if applicable.
6. Data Security
We implement industry-standard measures (e.g., encryption, secure payment processing) to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
You are responsible for keeping your account credentials confidential.
7. Your Data Rights
Depending on your jurisdiction, you may have the following rights:
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Access: Request a copy of your personal information.
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Correction: Update inaccurate or incomplete data
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Deletion: Request deletion of your data, subject to legal obligations.
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Objection: Object to certain data processing (e.g., marketing).
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Portability: Request your data in a machine-readable format.
8. Data Retention
We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. For example:
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Account data is retained while your account is active.
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Booking data may be kept for up to 7 years for tax and legal purposes.
Deleted data may persist in backups for a limited period.
9. Third-Party Links
The Services may contain links to third-party websites (e.g., payment processors). We are not responsible for their privacy practices. Review their policies before sharing information.
10. International Data Transfers
As a global platform operating in over 20 countries, your information may be transferred to and processed in countries outside your jurisdiction, including India. We ensure appropriate safeguards for such transfers, in compliance with applicable data protection laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We will notify you of material changes via email or the Platform. Continued use constitutes acceptance.